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REX20 is an All-in-One telephony systems. It provides seamless connectivity to not only PSTN and analog terminals, but also IP-based SIP trunks and SIP terminals. Using VoIP, REX20 supports inter-office calls over the Internet or VPN.
With features such as remote extension, call forking to your mobile phone and call-back, REX20 assures you that no matter where you are, whether in your office, traveling abroad, or working at home, you will never miss any important business call.
The smart auto attendant can provide 24/7 live answering service to customers, and direct the incoming calls efficiently to the extension or cell phone of the right person through configurable voice menus in business/non-business hours and holidays. Even, it can deliver the calls from VIP customers to the agents directly, bypassing voice menus.
REX20 has all the IP remote-calling functions needed to support the remote worker, business travel, and communication with branches through the Internet. With IP, international or long-distance calls are turned into local toll-free calls. With advanced routing capabilities, REX20 can route calls intelligently according to call types. Combined with softphone App and SoftConsole, you can achieve more effective and comfortable communications between you and your customers.
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