Avaya 16CC Agent Deskphone
Avaya 16CC Agent Deskphone - Avaya 1600 Series IP Deskphones
Avaya 16CC Agent Deskphone - Avaya 1600 Series IP Deskphones
Deliver basic communications features at an attractive price point. These phones are ideal for enterprises and call centers alike, and can be deployed alongside other Avaya phones.
The 1600 Series IP Deskphones combine the features of traditional and IP deskphones, delivering capabilities often found in higher-priced devices. For employees accustomed to traditional digital telephones, these models offer a familiar user interface—including context-sensitive displays and fixed keys for conference, transfer, and hold. This improves productivity and eases the upgrade process. All models feature backlit displays, high-quality full-duplex speakerphones, and buttons with dual LEDs (red and green) that give users easy-to-read status information. The phones support multiple call appearances, and can support from three to 16 line appearance/feature keys and display up to four lines.
These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.
1603 IP Deskphone
Designed for walk-up users in building lobbies and other public spaces, the 1603 supports three line appearances/feature keys, each with dual LEDs to show status. Fixed feature keys include conference, transfer, drop, hold, mute, and a two-way speakerphone.
1603 SW IP Deskphone
Designed for users with basic communication needs, this model includes all of the 1603's features, but has an extra 10/100 Ethernet port for a co-located laptop or PC.
1608 IP Deskphone
Also for users with basic communication needs, the 1608 supports eight line appearances/feature keys with dual LEDs. It includes several fixed feature keys for common tasks, including conference, transfer, drop, hold and mute. In addition, it features a two-way speakerphone, a headset jack and an extra 10/100 Ethernet port for a co-located laptop or PC.
1616 IP Deskphone
With support for 16 line appearances, bridged appearances, or feature keys, the 1616 model is designed for users who monitor their own extensions in addition to other lines. It features a backlit display on a separately adjustable hinge, and like the 1608, it provides a headset jack and an extra 10/100 Ethernet port.
16CC Agent Deskphone
Built for call-center environments, the 16CC is a cost-effective deskphone that brings SIP and basic ACD (automatic call distribution) to the agent desktop.
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